Supports delivery of patient care by coordinating physician team assignment and unit placement for patients with various origins including: transfers, emergency departments, clinics, and direct admissions. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication.
Key Functions and Expected Performances:
* Make patient assignment decisions based on team availability, needs of patient, availability and appropriateness of each patient care unit.
* Enter information into various computer systems and consult physicians per protocols.
* Report inconsistencies in processes leadership for quality review.
* Partner with team to facilitate problem -solving techniques during complex patient and/or clinical situations.
* Work with team to create and execute departmental and organizational initiatives and goals.
* Empower clinical teammates to work together in a culture of team and support team-building exercises.
* Collaborate with all PFC team members to develop and implement strategies for process improvements.
Leadership: Sets the example in challenging and difficult situations. Can demonstrate different leadership styles, such as supportive and authoritative, as individuals and situations require it. Communicates team and unit goals clearly and effectively. Is receptive to ideas and suggestions from team members. Shows leadership and initiative in situations where supervision is not present or required
Nursing Assessment & Evaluation: Implements appropriate measures for attaining business results and tracks progress in meeting goals and objectives. Demonstrates the ability to deliver services on time, in accordance with organizational standards and goals. Continuously demonstrates a strong focus on quality. Responds effectively to customer or client needs. Recognizes incipient problems and communicates them to leadership.
Care Planning: Demonstrates ability to anticipate and plan for complex resource needs, identify discrete tasks, set priorities, schedule activities, meet deadlines, and organize work. Collaborate with members of the health care team to identify desired outcomes. Anticipates problems and obstacles before they arise. Develops creative ideas and takes innovative action to achieve planned goals and objectives. Possesses sufficient knowledge, training, and experience to role model and coach less experienced peers.
Nursing Patient Education: Demonstrates mastery of patient education in practical applications of a difficult nature. Possess sufficient knowledge, training, and experience to be capable of providing patient health education services without requiring instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance others while on the job.
Evidence-Based Practice: Demonstrates ability to integrate evidence from multiple sources and determine if a practice change should occur. Shares knowledge with peers and other clinical team members independently.
Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams.
Problem Solving/Complexity of Work: Utilizes multiple sources of data to analyze and resolve complex problems;may take a new perspective on existing solution.
Breadth of Knowledge: Hasadvance knoweldge within a profressional area and basic knwoledge across related areas.
Team Interaction: Act as a "go-to" resource for colleagues with less experience; may lead small project teams.
Supporting Colleagues * Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas. * Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. * Communicates Effectively: Recognizes group interactions and modifies one's own communicaiton style to suit different situations and audiences.
Delivering Excellent Services * Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. * Solves Complex Problems: Approaches problems from different angles; Identfiesnew possibilities to interpret opportunitites and develop concrete solutions. * Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.
Ensuring High Quality * Performs excellent work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promply. * Ensures continuous improvement: Applies various learning experiences by looking byond symptons to uncover underlying causes of problems and identifeies ways to resolve them. * Fulfills safety and regulatory requirements: Understands all aspects of providing a safe envrionment and performs routine safety checks to prevent safety hazards from occurring.
Managing Resources Effectively * Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. * Stewards Organizational Resources: Applies understanding of the departmental work ot effecitvely manage resources for a department/area. * Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify an delevate opportunities.
Fostering Innovation * Generates New Ideas: Proactively identifies new ideas/opportunites from multiple sources or methods to improve processes beyond conventional approaches. * Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to addresss short-term challenges. * Adapts to Change: Veiws difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.
Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties.
Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disea...se.
As the largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.
Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.