Vanderbilt University Medical Center Development, Development Services
Through the exceptional capabilities and caring spirit of its people, Vanderbilt University Medical Center leads in the delivery of exemplary health care, improving the lives of individuals and communities regionally, nationally and internationally. We combine transformative educational programs, compelling scientific discoveries, and distinctive personalized care to achieve this goal.
To consistently achieve excellence in medical science and health care, Vanderbilt University Medical Center Development builds relationships and encourages philanthropic contributions to directly impact today's work and to secure a strong future of service. Enthusiastic and timely support from our philanthropic partners enables the Medical Center as a nonprofit academic medical institution to excel in conducting groundbreaking research, training future leaders and providing compassionate care to patients.
Duties and Responsibilities:
Under the supervision of the Finance Director for Gift and Donor Services the Gift Specialist will have the following responsibilities:
Work collaboratively with the Development Services team to ensure that projects are completed according to deadlines, with accuracy, quality, and integrity. Including: continuously compile, review and analyze project outcomes against established goals, objectives and timelines;
recommend process improvement for program and services
use appropriate resources to effectively and efficiently resolve problems
Create and maintain VUMC gift and donor information into a proprietary complex relational database in an accurate and timely manner including preparing gifts and other documents for imaging; keying data; preparing checks and currency for deposit; documenting other types of gifts as required; and using appropriate tools to maintain data integrity.
Review all matching gifts to determine if company eligibility requirements are met before gifts are processed.
Examine GreaterGiving/gift database transactions for the VUMC Development merchant accounts, including report preparation for reconciliation. This individual will serve as the coordinator for online event transactions that require tax receipts and act as the departmental liaison for gifts of services.
Coordinate events on behalf of Gift Processing, including, but not limited to, training for departmental staff, assisting with retreat planning, and internal Gift Processing staff training.
Provides support to the Director of Finance.
Provide customer service for questions from both internal and external constituents, receive and distribute mail.
Serve on various internal working groups to develop and document policies and procedures and technology needs.
Perform tasks in a varied and highly complex environment, exercising a high degree of judgment in selecting and applying guidelines and policy. Many duties involve access and use of confidential information.
To develop strong working relationships with other VUMC offices to make accessing information more productive and efficient.
To uphold departmental and institutional policies regarding confidential information including compliance with Payment Card Industry (PCI) and Health Insurance Portability and Accountability Act (HIPPA) regulations.
To work cooperatively with VUMC Development colleagues.
To travel as required.
To perform other duties as assigned.
Job requires high school graduate or GED and 2 years of experience or the equivalent. A baccalaureate degree from an accredited college or university is preferred. Preference will be given to candidates with 2 years' experience in supporting donor-centered initiatives. Proficiency in most MS Office software products, particularly Excel, is required. Strong communication skills, both verbal and written, are essential. Ability to work independently, take initiative, organize multiple projects simultaneously, meet deadlines, and adapt to ever-changing priorities is essential. A detailed working knowledge of VUMC is preferred, and an ability to assemble data is important. Meticulous attention to detail is a must.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.
Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties.
Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disea...se.
As the largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.
Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.