Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
The Department of Quality, Safety and Risk Prevention (QSRP) equips and empowers VUMC faculty and staff to offer care that is safe, timely, effective, efficient, and patient-centered.
As a member of QSRP, and in collaboration with clinical and administrative leadership, this role will support VMG Clinics with the facilitation, the development, implementation and evaluation of organizational strategies to improve clinical, service and financial outcomes within an evidenced-based practice framework and of VUMC mission, values, vision and credo
1. Collaborates with departments and interdisciplinary teams to develop and implement strategies to improve care and processes. Specific focus on organization's pay for performance payer contracts for both measurement and operationalizing improvement.
a. Utilizes consultative and facilitative skills in working with individuals and groups.
b. Develop/enhance quality management infrastructure including knowledge transfer, within assigned areas of responsibility.
c. S erve as a resource for policy/standard interpretation and application to operations.
d. Facilitates improvement initiatives through use of PDSA cycle.
e. Meets with project team to plan and executes improvement team agenda as it relates to internal and external quality measures.
2. Coordinates data and process analysis needs with individuals/groups responsible for the identification of improvement opportunities and redesign efforts.
a. Effectively uses data, improvement knowledge and regulatory/accreditation standards, resulting in informed decision making by the project team.
b. Utilizes quality management and statistical process control tools and methods as appropriate.
c. Coordinates timely communication of assigned areas quality management initiatives to appropriate forums (Patient Care Centers and Core Quality Committees).
d. Integrates internal and external benchmark data.
e. Summarizes data in a format that will facilitate identification and prioritization of improvement initiatives.
f. Ability to think critically about internal and external measurement related to pay for performance quality measures.
a. Assures maintenance of project plans/ records such that they serve as an archive of project results.
b. Utilizes change management to drive results.
4. Utilizes creativity and principles of redesign in working with administrative and clinical leadership teams engaged in redesign care systems.
5. Serve as mentor and coach to operational level improvement teams.
Bachelor's Degree and 7 years process improvement experience
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 12 adult and 10 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
Truven Health Analytics: among the top 50 cardiovascular hospitals in the U.S.
Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
The Leapfrog Group: grade "A" in Hospital Safety Score
National Institutes of Health: among the top 10 grant awardees for medical research in the US
Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee
Nashville Business Journal: Middle Tennessee's healthiest employer
American Hospital Association: among the 100 "Most Wired" medical systems in the US
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.
Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties.
Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disea...se.
As the largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.
Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.