Project Leader Process & Performance Improvement Healthcare
Universal Health Services, Inc.
March 27, 2018
One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
The Project Leader Process & Performance Improvement, functions as a Subject Matter Expert in Lean Six Sigma, Theory of Constraints, Change Leadership and Project Management. Leads and manages multiple process improvement engagements across multiple facilities. Serves as the Client Executive representing Performance and Process Improvement to Acute Care Hospitals Executives and other UHS leadership. Drives implementation and sustainment efforts for initiatives and for individual projects within a facility. Mentors and coaches Performance and Process Improvement team members in Lean Six Sigma, Change Management and Project management. Identifies and develops division-wide best practices and implements those practices.
Essential Job Duties: Serves as Subject Matter Expert Lean Lean Six Sigma, Theory of Constraints, Change Leadership and Project Management.
Functions as resource for Performance & process Improvement, Pharmacy, Laboratory and Clinical Operations staff. Educates both PPI staff and Acute Care hospital staff in process improvement methodologies. Documents savings, provides financial information, and reviews submitted protocols for additional opportunities. Develops Best Demonstrated Practice strategies. Recognizes existing facility Best Demonstrated Practices, educates hospital areas in implementation of identified best practices, and tracks savings identified through implementation of best practices. Acts as Client Executive representing Performance and Process Improvement to Acute Care Hospitals Executives and other UHS leadership.
Manages multiple engagements in multiple facilities simultaneously. Works with Hospital and UHS executives to ensure that projects stay on-track, achieve their intended outcomes and sustain their improvement performance. Resolves issues regarding PPI performance with Hospital executives. Drives implementation and sustainment efforts. Activities: Works with facilities to plans projects and assists with scheduling. Directs allocated team members in setting up and executing on project plans, agendas and Work-Outs/Kaizens and meeting. Mobilizes resources required by the opportunities. Collaborates with the Corporate and Facility leaders on the hand off and completion of all initiatives. Develops and directs the development of presentations, work plans, timelines and milestones. Assumes initial responsibility for measuring, tracking, monitoring, and reporting initiatives. Develops status updates.