Universal Health Services, Inc. (UHS) knows what it takes to lead, inspire and succeed. One of the nation's largest and most respected hospital companies, UHS owns and operates through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
UHS built an impressive record of achievement and performance, steadily growing from a startup company with zero revenue into a Fortune 500 corporation with annual revenue that exceeds $9 billion. The company's operating philosophy has proven to be effective: Build or acquire high quality hospitals in rapidly growing markets, then invest in the people and equipment needed to allow each facility to thrive and become a dominant healthcare provider in its community.
Headquartered in King of Prussia, PA, UHS ranks on the Fortune 500 list of America's largest corporations with over 74,000 employees, and is consistently listed among Fortune's "Most Admired Companies" and one of the 30 Most Meaningful Companies To Work For in America by Business Insider.
The Division Director, Patient Experience will drive and foster a culture of service excellence, while improving patient & family experience and patient relations across UHS. As a patient experience expert, you will provide strategic direction working in partnership with all departments across the organization to assess and communicate performance expectations about the patient experience. Accountable to support the organizational needs, as well as the design, implementation and evaluation of patient experience programs that facilitate the professional development and continuous learning of all associates and providers. Works with facility leaders to translate the concepts of service excellence, patient experience and patient relations into actionable behaviors.
This opportunity provides the following:
challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Excellent Medical, Dental, Vision and Prescription Drug Plan