One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
The Corporate IS Department is seeking a dynamic and talented Associate Application Analyst-Patient Accounting.
As part of a team of more experienced staff, the Associate Application Analyst supports the implementation of UHS applications. Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Implements modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Meets deadlines and ensures continued progress toward assignment completion. Shares experience with other members of team.
Key Responsibilities include:
Researches and resolves Customer Support Center Tickets including major application upgrades.
Provides system change management support to the acute care facilities and physician offices and other UHS employees for requested changes and/or enhancements
Works closely with operations to modify the Cerner system for any revenue Cycle Patient Accounting changes, enhancements, or break/fix solutions.
Adheres to UHS Service Level and Change Management Policies.
Provides on-call support as scheduled.
Establishes and maintains regular communications with user community.
Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
Learns the workflow for Revenue Cycle/Patient Accounting for acute care facilities and physician offices.
Supports the implementation of applications and prepares the appropriate documentation.
Performs system testing and documentation for all phases of the application development life cycle.