One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
Laurel Ridge Treatment Center is seeking a dynamic and talented SHIFT TRIAGE COORDINATOR. To learn more about Laurel Ridge Treatment Center go to www.laurelridgetc.com.
POSITION PURPOSE: Supervise the triage process for Admissions and the workload assignments to ensure that phones are answered within three rings, that all callers are offered assessments or referrals appropriate to acuity, that transfers are handled according to EMTALA and facility guidelines.
Receives all inquiry calls and responds to requests for information and assessments. Expert in documentation, communication, teamwork, and customer service. Advocates for internal and external customers including the client, family, physician, medical facility, behavioral healthcare facility and manage care organizations.
Expert in available community resources and uses this information to improve the delivery and utilization of care to best meet the clinical and financial needs of the individual.
Communicates with Admissions Coordinators, Physician Assistant, Nursing Supervisor, Administrator on Call and Physicians on call as needed to maintain safety at all times.
Acts as a clinical expert and knowledge resources for Admissions Coordinators.
Coordinates implementation of psychiatric inpatient and outpatient services when indicated. Completes the admission process to the level of care ordered by the Physician.
Ensures that medical screens, assessments, admissions and pre-authorizations are completed.
Liaisons with physicians, psychiatrist, other facilities and managed care organizations to promote optimal use of the continuum of care for each individual assessment.
Gives a detailed report to the next shift of patients still in process and reports regularly to the Director of Admissions on matters of departmental and personnel administration.