One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
The Risk Manager of Quality and Data Analytics is a trained professional who performs analysis, applies mathematical calculations and determines methods to improve the processes within the Risk Management Department by impacting safety, quality, outcomes, service, cost/claims and productivity. This is done through statistical analysis, via the use of performance data to extrapolate data patterns. The Risk Manager of Quality and Data Analytics cleans out erroneous data, assesses the quality of the data, and determines the meaning of the data. The position includes participating in managing/planning/monitoring key complex projects from conception through implementation and utilization. The Risk Manager of Quality and Data Analytics assists with the development and presentation of educational programs for the division's nursing, clinical and risk management departments as assigned.
Essential Job Duties:
Collaborates with the Senior Risk Manager of Quality and Data Analytics and Corporate Risk Managers in continuous quality improvement initiatives utilizing CQI, scientific method, and Six Sigma techniques. Participates in committees and other forums promoting patient safety. Ensures all Continuous Quality Improvement information is accurate and provided in a timely manner.
Develops and disseminates recommendations, protocols, patient safety work product (PSWP), and information regarding best practices for improving patient care/patient safety to Member facilities and the PSES Workforce. Participates in development and presentation of educational programs for the division as assigned.
Establishes data collection plans, extrapolate data patterns, conducts medical record audits as a result of adverse incidents, performs research, statistical projects and focus studies for the Department and the Division. Analyzes data converting it to useful information. Prepares reports for facilities and the division. The Risk Manager of Quality and Data Analytics cleans out erroneous data, assesses the quality of the data, and determines the meaning of the data.
Conducts and reports statistical analysis of high risk, problem prone, high volume indicators. Analysis is conducted on targeted patient populations by diagnosis, level of care, length of stay, etc. Provides new and meaningful insight into the analysis of data. Ensures the development of insightful and clear reports/dashboards. Performs advanced analysis of trends and develops tactical and strategic recommendations that drive and support division wide changes/improvements regarding patient care, patient outcomes and system wide opportunities for improving patient safety.
Manages the day to day Risk Management responsibilities regarding Midas Risk Modalities, STARS Enterprise/Marsh Clear Sight, and multiple division wide databases (e.g. Good Catch Program, Serious Event Notification System (SEN), Midas RCA Focus Study). Participates in development of year end reports.
Develops monthly,quarterly, and annual reports as assigned with conclusions drawn and actions taken to improve results. Provides guidance, oversight and direction for addressing patient safety concerns, patterns and trends. Submits all audits and analysis in the specified time frames.
Participates in ongoing communication with Staff regarding data, reports, deliverables, information requested. Prepares pre-survey reports for Risk Managers to include a comprehensive analysis of data from multiple databases affording the opportunity to identify troubled facilities and pinpoint areas for improvement.
Participates in cross functional teams, analyzing and researching new and existing procedures and workflow. Designs, documents, and implements future state business processes. Develops project plans, communication plans, improvement plans, organizational indicators, and plan deliverables of PI teams. Identifies where improvement in the clinical process can be made to successfully impact how errors occur, how often they occur, where the problems lie, and actions needed. Prepares team reports and communications.
Defines, collects, analyzes, and monitors compliance of Patient Safety Work Product (PSWP) and the PsychSafe Mini Sites within the guidelines of the Patient Safety Evaluation System ensuring facilities have completed confidentiality agreements, are complying with naming conventions and structure of the site, and are current on required uploads.