The Director of Team Member Relations and Engagement leads and directs team member engagement initiatives and executes strategy designed to increase and inspire engagement and collaboration across the organization. Works towards higher attainment of the desired culture. Develops and implements the team member relations function to include assistance to leaders at all levels of the organization in team member engagement, team member culture, rewards and recognition, team member relations matters, team member health and unemployment administration. Assures compliance with all organizational, state, federal and local regulatory laws and standards and practices. Drives human resources to be a valued service throughout the organization. Manages the Team Member Business Partner (TMBP) to provide strategic HR guidance for assigned groups to ensure effective planning and implementation of key initiatives that affect the workforce. This includes a full understanding of the operation, jobs, and individuals working there including finance, operations, clinical quality metrics, and process improvements.
The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.
Five (5) years of progressive employee relations and human resources experience with at least three (3) years management experience. Strong preference for experience in a complex healthcare setting
PHR, SPHR, SHRM certification or CHHR is required within two (2) years of employment/transfer
Results-oriented. Organized and disciplined in executing plans and achieving goals. Is clear about the results to be achieved, clearly defining objectives, meeting deadlines and expectations. Lead and manage complex organizational development and change projects
Collaborate with all levels of the organization. Recommend and implement strategic, practical team member communications and engagement solutions to achieve desired
Strong business acumen to understand the business and priorities of the organization
A diplomatic, relationship builder with strong professional presence and demonstrated ability to influence others
Strong strategic and critical thinking skills; ability to see the “big picture” while also diving into details as necessary
Ability to work cross-culturally and cross-functionally, and ability to adapt personal style to different environments
Positive, professional, with the ability to thrive in high¬ pressure situations and environment
A voracious “get it done” attitude
Effective decision ¬making skills; and the ability to choose a course of action among various options involving uncertainty or risk
A passion for continuous excellence
Creativity and the ability to think “outside the box” Fostering an environment which encourages intelligent risk taking, innovation and creativity
Exhibits the utmost discretion, keeping information confidential as necessary
Drive-for-results orientation with the ability to translate complex, strategic topics into specific, understandable goals, tactics, action plans and deliverables
Demonstrated program ownership and consistent delivery on commitments with exceptional follow through and attention to detail
Sharp, critical thinking and effective problem solving skills
Ability to work effectively within a team
Adherence to tight deadlines while delivering flawless work
Excellent verbal and written communication skills
Exudes an energy level that brings new and exciting ideas to the team
Consistently demonstrates a desire to exceed expectations and to deliver an excellent team member experience
Exhibits genuine curiosity
Strong proficiency with systems/tools. Digitally savvy, with specific proficiency at MS Suite: Excel, Word, PowerPoint, Survey tools, etc.
Business acumen including track record reflecting active contributions to key business plans and decisions
Reputation for bringing out the best in others and demonstrated commitment to building a high performance culture
Champions emerging and available technology to improve organizational effectiveness
Data and metrics driven
Thorough knowledge of current HR management practices, principles and concepts
