Description
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Click Here To View The VUMC Promise of Discovery
Department/Unit Summary:
We are the first multi-specialty program in the country dedicated to treating airway diseases. If you have asthma, allergy or sinus problems, we offer total care including testing, treatment, resolution and management — all under one roof.
If you need relief from allergy, sinus or asthma issues, we can help you feel better fast. Vanderbilt is the first multi-specialty program in the country dedicated to the evaluation, treatment, and management of airway diseases. Patients have access to a total care system that encompasses evaluation, treatment, resolution, and management.
Allergy Relief
Allergies can prevent you from enjoying food, nature and pets. They can also make it hard to use many household products. We offer complete care to help you manage your allergies.
Sinus Relief
Sinus issues can cause trouble breathing, headaches or swelling in your face. We can help you find sinus relief.
Asthma Relief
Uncontrolled asthma can prevent you from being active and enjoying life. We can test, diagnose and treat your asthma, often in just one visit.
ASAP Location and Hours :
Our main office location is on West End Avenue next to Vanderbilt University and where the position is available. Additional locations are in Brentwood and Franklin, offer complete services, and include free onsite parking.
Shift Hours:
- Monday – Thursday 7:30 a.m.– 4:30 p.m.
- Friday 7:30 a.m.– 12:00 p.m.
- Please note that this is a Part-Time position.
Your Role:
Provides service to patient either pre-appointment, during or post appointment with regular guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out.
Key Responsibilities:
- Conducts patient check-in and check-out.
- Schedules appointments through clinical communication or direct request.
- Provides positive first impressions utilizing customer service skills.
- Ensures point of service collections.
- Manages reception area, maintains orderly appearance of reception area; ensures method for accountability of each patient check-in; proactively communicates appointment updates with patients.
- The responsibilities listed are a general overview of the position and additional duties may be assigned.
Preferred Education, Skills, and Experiences:
- Strong customer service experience is critical for this position
- Telephone etiquette
- Ability to get the job done and maintain a smooth clinic flow
- Team player
- Detail-oriented
- Medical office / clinic experience highly desired
- Internal candidates preferred
- Familiar with EPIC and eStar
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
· US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 12 adult and 10 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
· Truven Health Analytics: among the top 50 cardiovascular hospitals in the U.S.
· Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
· The Leapfrog Group: grade "A" in Hospital Safety Score
· National Institutes of Health: among the top 10 grant awardees for medical research in the US
· Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee
· Nashville Business Journal: Middle Tennessee's healthiest employer
· American Hospital Association: among the 100 "Most Wired" medical systems in the US
Download the Vanderbilt University Medical Center Facts 2016-2017 to learn more about our services and facilities.
