At UHS, we're looking for exceptional people who share our vision and values, who share our focus on hard work, enthusiasm, teamwork, loyalty, trust and cooperation. We've embraced these traits and built a team of employees who consistently work to achieve the highest level of service excellence. People are our most valuable resource at UHS as we are committed to providing high quality acute care and behavioral health services to residents of the communities we serve. We are equally committed to offering our employees unlimited opportunity in an environment that encourages professional development.
Windmoor Healthcare is seeking a dynamic and talented Director of Performance Improvement to join our team! We are located in beautiful Clearwater Florida and we are a comprehensive behavioral health care facility with 144 beds that provides a wide range of inpatient and partial hospitalization programs and services. Our facility has been providing adult patients intensive treatment of dual diagnosis issues and the comprehensive approach is highly individualized, designed to guide patients and their families through the process of intervention, assessment and treatment.
The Director of Performance Improvement is responsible for development, implementation, direction, coordination and oversight of the Quality Management/Performance Improvement activities including quality improvement, risk management, compliance, clinical outcomes management, and client satisfaction/complaints or grievances. The Director of Quality and Performance Improvement will be a member of the Executive Team and report directly to the CEO and work collaboratively with hospital leaders to assess quality management practices.
We are looking to bring on an experienced change agent to assess and improve upon quality measures (including HBIP indicators, outcomes scores, patient satisfaction surveys and follow-up measures) and performance improvement initiatives.
Serves as the Center's Compliance Officer, Privacy Officer, and is a member of the Quality Management team and Credentialing Committee.
Examine systematic processes that underscore adverse or high-risk events and implement sustainable corrective actions that include process redesign.
Provide project management for selected planning and operational implementation of quality initiatives
Develop project work plans, analyzing financial impact and communicating progress and any identified risks.
Survey readiness and the utilization of quality metrics for improvement and to educate all levels of hospital and medical staff in continuous performance improvement and patient safety concepts, processes and tools.
Implement data collection methodologies, databases, action plans and reporting strategies. Identifies patterns and trends in data.
Facilitate performance improvement teams to achieve optimal improvement.