One of the nationâ€™s largest and most respected hospital management companies, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Steadily growing since its inception to an esteemed Fortune 500 corporation, UHS today has annual revenues of $10 billion and 83,000 employees. In 2018, UHS was recognized for the eighth consecutive year as one of the Worldâ€™s Most Admired Companies by Fortune; and in 2017, ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of Americaâ€™s Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 83,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
The Corporate IS Department is seeking a dynamic and talented Application Analyst II â€" Revenue Cycle
The Application Analyst II â€" Revenue Cycle supports the implementation of UHS applications.Â Supports efforts to provide efficient operations that create customer service excellence and improved revenue cycle flow.Â Monitors processes, procedures, and key performance indicators.Â Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Â Â Designs new or determines modifications to existing applications that will effectively accomplish desired objectives.Â Provides technical support to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team.Â
Key Responsibilities include:
Researches and resolves Customer Support Center Tickets including major application upgrades.
Provides system change management support to the Reimbursement team and other UHS employees, facilities and CBOs on contract, payer or regulatory changes and/or enhancements, adhering to UHS Service Level and Change Management Policies.
Provides on-call support as scheduled.
Establishes and maintains regular communications with facility end users.
Supports system upgrades and effectively communicates system functionality changes to end users.
Supports system modifications for Medicare/Medicaid reimbursement for several states.
Works closely with operations to modify the Cerner system for any payment methodology modifications including fee schedules, DRG, APC, Per-Diem, Case Rates, Percentage of Charges and/or Outlier Reimbursement
Maintains all system-wide Financial Classes, Insurance Plan Codes and Transaction Codes and confirms that team members complete each assigned portion of the system build
Performs quality reviews on all system modifications and manages daily workflow thru UHS Incident Ticketing System
Creates Tip Sheets/How To Documentation, when applicable, to support new functionality of system, workflow modifications, or modifications to current build/design.
Reviews performance indicators and reports to identify problems and then resolve issue impacting other operational results
Projects solutions for applications and prepares the appropriate documentation.
Participates in the development of test data, system testing and documentation for all phases of the application development life cycle.
Supports projects, implementations and conversions
Performs QA on application functionality.
Researches and resolves facility and implementation-related Customer Support Center Tickets.
Adheres to appropriate UHS Project Management standards.
Ensures strict adherence to work plans, reporting all serious deviations to management.
Assists in the training and education of users in operating procedures for application.