Summerlin Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in the master-planned community of Summerlin, the 454-bed hospital offers emergency care, advanced cardiovascular care, womenâ€™s health, comprehensive maternity services, a level III neonatal intensive care unit, a childrenâ€™s medical center, oncology care for adults and children, and specialty programs in stroke, chest pain, acute inpatient rehabilitation, advanced wound care and hyperbaric medicine, cardiac rehabilitation, and outpatient therapy services for adults and children.
Job Description: Acts as a liaison between patients and/or patientsâ€™ families and the hospital. Responsible for receiving, investigating and responding to patient questions, concerns or complaints. Responsible for assisting with the implementation of the Risk Management plan. Reviews and analyzes risk management data and assists Director with developing and implementing plans to reduce risk and liability.