DIRECTOR OF PROJECTS AND STRATEGIC INITIATIVES, COUNTYCARE HEALTH PLAN Job Number: 00122231
Job Posting: Oct 2, 2018, 11:19:29 PM Closing Date: Oct 17, 2018, 4:59:00 AM Full-time Shift Start Time: 9:00 A.M. Shift End Time: 5:00 P.M.
Posting Salary : COMPETITIVE SALARY
Organization: Health and Hospital Systems
Location: 600 W. Jackson, 4 th Floor, Chicago, IL 60661
Department: Managed Care/CountyCare Health Plan
Shift: 9:00 AM - 5:00 PM
The Director of Projects and Strategic Initiatives, CountyCare Health Plan(Director) is an essential position for system transformation and operational excellence. The Director, under the supervision of the Director of Operations, Managed Care, manages the day to day activities of strategic initiatives that align with CountyCare's strategy, which oversees and coordinates the project teams across County Care to implement the Chief Executive Officer's vision for CountyCare throughout Cook County Health & Hospitals System (CCHHS). The Director will be responsible for supporting the project teams in executing, monitoring, and completion of projects. The Director ensures timely and effective communications across initiative teams and functions. The Deputy Director meets regularly with Initiative Sponsors to set metrics and targets and to track and report the progress of all projects. The Director is also responsible for managing, developing and coaching Project Managers, who are deployed to the initiative project teams as needed.
This position is exempt from Career Service under the CCHHS Personne l Rules.
General Administrative Responsibilities
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCHHS system rules, policies, procedures and provision of applicable collective bargaining agreements
Direct and effectuate CCHHS management policies and practices
Access and proficiently navigate CCHHS records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Contribute to the management of CCHHS staff and CCHHS' systemic development and success
Discuss and develop CCHHS system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary
Provide weekly updates on the status of project initiatives to the Director of Operations, Managed Care
Elevate key issues that are impeding initiative progress to the Director of Operations, Managed Care
Acts as an agent of change to ensure full value of priority initiatives is captured
Achieves operational objectives by:
Preparing action plans
Leading implementation of production, productivity, quality, and patient-service standards
Maintains oversight of the initiatives' progress by:
Reporting at weekly program office meetings and reviewing key initiatives
Managing and evolving the governance and tracking process for initiative projects across the transformation program
Resolve conflicts / problem resolution
Coordinates the implementation of multiple change programs
Prioritizes projects around scarce resources
Shares lessons learned across projects
Enforces standard tools and methodologies
Ensures effective and efficient information flows between Project Sponsors and across functions
Performs other related duties as required for the efficient operation and performance reporting
Reports to the Director of Operations, Managed Care
Bachelor's Degree from accredited college or university (must provide official transcript at time of interview).
Must possess at least Four (4) years of project management experience.
Must possess at least One (1) year of Managed Care Health Plan experience in Medicaid.
Must possess at least One (1) year of experience leading process improvement or quality improvement.
Master's Degree from accredited college or university.
Must have course work in Healthcare administration or Managed care operations.
Must possess at least Two (2) years' of experience in a healthcare administrative capacity.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.
To take advantage of this preference a Veteran must :
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question,
The Cook County Health & Hospitals System’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County. CCHHS is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCHHS is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, collaborative health plan and enhancing the patient experience.