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ADMIT SVCS INTAKE COUNSELOR Full-time South Scottsdale

HonorHealth

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Details
Posted:
October 26, 2018
Location:
Scottsdale, Arizona
Salary:
Open
Type:
Full Time
Discipline:
Operations
Job Summary
Ensures patients have coverage for their hospital stay. Obtain complex financial information regarding patients from various sources, notify insurance companies and assist with obtaining insurance authorizations. Handles and tracks payments, special package plan agreements, financial assistance paperwork; assists with obtaining Medicaid applications, alternative financing and verifying coverage from other third party payers in a variety of hospital settings. Secures payment for balances on inpatient and outpatient accounts. Assist Supervisor and Lead with the monitoring of patient financial issues and audit registration regulatory forms for accuracy daily or by shift. Updates financial and demographic information in the ADT system.
  • Addresses complex financial issues with patients; explains HonorHealth financial policies. Determines point of service amounts due and collects. Obtains signature on all financial documents, include package plan agreements and insurance waivers. Assists with the application process for Medicaid coverage by working with DES office or the vendor assigned to fulfill the Medicaid application. Monitors status of Medicaid applications.
  • Performs daily follow up on unverified and pending accounts; ensures that all regulatory forms are completed and signed in a timely fashion. Ensures all demographic and financial information (including insurance verification and eligibility) is on account.
  • Monitors authorizations for through dates and updates authorizations as needed. Notifies Case Management of patients that are likely to exhaust their Medicare days. Educates patients regarding rights, obligations and policies. Ensures account is secured or takes necessary steps to do so.
  • Performs general cashiering duties as necessary including receiving and posting payments to appropriate patient accounts and/or general ledger account. Prepares receipts, daily bank deposits and batch receipts. Maintains balanced cash drawer.
  • Adheres to all third party payer requirements for both government and commercial payers such as DNV requirements, EMTALA provisions, HIPAA and reimbursement criteria. Keeps management informed of all unique situations and problem accounts while identifying opportunities to improve work processes.

Internal Number: 2018-13435
About HonorHealth
HONORHEALTH Let’s transform healthcare together. Every day, we bring patients convenient, coordinated access to healthcare while providing meaningful service to our community. Join us and you will: Develop professionally and achieve your career goals Enrich your life with a focus on wellness Enjoy a compassionate, caring culture with outreach to our local communities Support the well-being of you and your family with a diverse portfolio of benefits Welcome to HonorHealth. We are a non-profit, local healthcare organization known for community service and outstanding medical quality. Our organization encompasses five acute care hospitals with approximately 10,500 employees and 3,100 volunteers, urgent care centers, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.
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