Clinical Director (Full-Time) - Behavioral Health Community Services
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 122 programs and over 3,510 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
As part of the Telecare family, Durham ACTT provides community-based services for 100 adults ages 18+ with serious mental illness (SMI), who may have co-occurring substance abuse disorders.
Employment Status: Full-Time
Inthis mid-level management position, under the direct supervision of the Administrator, guides the administrative and clinical operations of a large multidisciplinary clinical team, serves as the Team Leader in accordance with TMACT fidelity guidelines by providing leadership, coordination, supervision and training, ensures coordination of team functions, directs day-to-day service delivery, screens referrals and completes assessments, participates in treatment plan development, provides direct services and therapy, coordinates with community agencies and client supports, and communicates with community partners and customers to ensure continuity of care
3 years of clinical experience with severe and persistent mental illness, with a minimum of 2 years experience post-graduate; must have a minimum of 1 year in a leadership role in a relevant setting with recent administrative and clinical supervisory experience. Licensed by the State of North Carolina as a Licensed Clinical Social Worker; Licensed Professional Counselor, or Licensed Psychologist.
Masters or higher degree in Social Services
One (1) year in a leadership role in a relevant setting (inpatient or outpatient setting, as appropriate)
Current licensure/registration as LCSW, LPC,Ph.D./Psy.D. in the state of program operation (except for out-of-state applicants with existing licensure in good standing)
Sensitivity to multi-cultural populations and issues
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on the date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification.Position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
*North Carolina outpatient enhanced services experience preferred including an understanding of the North Carolina public behavioral health service model.
*Experience in providing Assertive Community Treatment or other Evidence-Based Practices appropriate to the clients served as well as intensive case management, intensive community supports using psychiatric rehabilitation concepts also highly desirable.
• Demonstrates the company mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders • In conjunction with the Administrator, acts as the clinical authority of the program and establishes clinical systems and standards of care • Provides a safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care • Plans, organizes, directs, and controls clinical services and is responsible for administrative functioning of clinical services departments • Continually communicates with community partners and customers to ensure continuity of care for members served • Ensures program functions smoothly within the larger behavioral health system by building and maintaining relationships with community partners • Oversees documentation by clinical staff and performs audits of Clinical Charts to ensure adherence to State and County Requirements • Establishes and maintains a recovery culture and philosophy within the program • Promotes and maintains good relationships and communication between departments • Aids in creating policies and procedures that address clinical quality and risk • Completes incident investigations and summaries for regulatory agencies, as necessary • Responsible for regular supervision and evaluations of assigned staff • Ensures high-quality services are being provided to all members served • Assures facility/program honors the rights of members served • Collaborates with other staff in the implementation of corporate initiatives, and other services, as needed • Available to assist at other Telecare facilities (consult) as needed • Ensures treatment adheres to established policies, procedures and standards of care • Ensures complete and accurate records on interventions and behaviors of members served • Provides individual/group education and training • If employed at Outpatient program, must employ members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
•Ability to utilize computer systems and software applications to complete work tasks effectively; proficiency with standard computer applications (Word, Excel, Outlook)
Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.
Position requires transporting Members in own personal vehicle (acceptable driving record and vehicle inspection for safety)
SKILLS • Ability to contribute to policy and procedure development in a matter that addresses clinical quality and risk • Understanding of local system of care and how the program fits within it • Ability to maintain excellent relationships with members served and community partners • Familiarity with a variety of evidence based practices appropriate to members served • Knowledge and experience using the American Society of Addiction Medicine (ASAM) criteria
PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, twist, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and firm grasping. The position requires manual deviation, repetition and dexterity.