The Medical Staff Coordinator is responsible for performing and/or overseeing the credentialing and privileging of physicians and allied health professionals. This might include initial credentialing, reappointments, privileging (including special and temporary privileges), proctoring, competencies, maintaining practitioner information in electronic and paper files, monitoring expiring documents, and other aspects related to credentialing and privileging. The Coordinator also supports the medical staff in its self-governance functions by supporting department and committee meetings, and assisting in the researching and development of privileging criteria. The Coordinator may assist with preparing correspondence at the request of, or on behalf of, medical staff officers and committee chairs. The coordinator will also assist with medical staff events and functions.
Duties and Responsibilities:
Manages end to end processing of initial and reappointment applications, privileging requests, temporary privileges, expiring documents, to ensure all credentialing and privileging expectations are met. Oversees proctoring and competencies.
Coordinates meeting management, including sending meeting notices, preparing agendas, taking and transcribing minutes, and performing follow-up, to ensure accurate recordkeeping and communication throughout the continuum.
Assists with administrative functions such as coordinating special events, producing reports, researching regulatory or accreditation standards, and filing.
Effectively utilizes all software systems; adheres to the established data entry conventions; also attends trainings; assists with training others in the department.
CREDENTIALING FUNCTION: Timely and accurate oversight and completion of initial applications, reappointment applications, temporary privilege requests, and requests for new or additional privileges.
CREDENTIALING FUNCTION: Accurate tracking and oversight of proctoring process, including facilitating the identification of charts for review, and ensuring that scheduled procedures have proctors as needed.
MEETING SUPPORT FUNCTION: Meeting notices sent two weeks prior to meetings. Agendas accurately prepared, and minutes written within one week after the meeting.
CREDENTIALING AND OTHER SOFTWARE: Effectively utilizes credentialing software and other computer systems as appropriate to job functions. Seeks help when needed, and assists others when assistance is sought.
OFFICE ADMINISTRATIVE FUNCTIONS: Supports special events, produces reports, researches accreditation and regulatory standards as needed, keeps current with personal filing and departmental filing.
Experience and Qualifications:
Minimum of three (3) years’ experience in a hospital medical staff office as a Medical Staff Coordinator, Credentialist, or similar.
Understanding of medical staff regulatory and accreditation standards.
Strong computer skills including Microsoft Word, Excel, Outlook, and credentialing databases.
Professional demeanor, excellent critical thinking skills, strong verbal and writing skills.
Ability to complete job responsibilities with a high degree of accuracy under minimum supervision, requiring a sense of self-direction and a strong sense of responsibility and accountability to ensure that work is completed accurately and timely.
Discretion and judgment in the handling of confidential and/or sensitive information.
High school diploma required or GED equivalent; some college or technical education preferred