Job Summary The Practice Manager directs, coordinates and manages all operations and related activities of the medical practice, which includes but is not limited to organizing office operations and procedures, maintaining information management, filing systems, processing mail, opening and closing of site and requisition of supplies for medical group site in a Patient Centered Medical Home model. Supervises office staff and MAs.
Plans, establishes and revises work assignments, Interviews, selects and recommends the hiring of personnel. Initiates recommendations for changes in classification, salary action, promotion, demotion, transfer, and termination. Settles employee problems and administers appropriate corrective action. Trains and evaluates staff. Promotes effective communication and information flow within the practice. Encourages and schedules team building activities. Meets regularly with leadership to maintain open communication and problem solving.
Manages and oversees daily office operations by routing mail, processing payments for deposit, maintains budgets, work/call schedules and calendars. Ensures requests for information are handled appropriately. Maintains credentialing and managed care contracts. Determines work procedures, prepares work schedules for staff and mid-level providers and expedites work flow. Ensures office space, building needs and supplies are provided and maintained appropriately for medical staff and quality patient care. Recommends, develops and implements improvements in policies and procedures for the practice. Ensure appropriate customer service; address and resolve patient complaints. All with a high level of confidentiality in a Patient Centered Medical Home model.
Prepares daily deposit reports. Occasionally counsels patients regarding financial responsibilities and answers patient questions. Communicates with insurance companies regarding contracts. Oversee staff in performing insurance and patient billing duties. Verifies the above functions are completed accurately. Assist providers with various statistical reports.
Represents the practice in relationships with health organizations and community events. Serves as liaison and channels communication between the hospitals and the physicians.
Internal Number: 2019-16616
Let’s transform healthcare together.
Every day, we bring patients convenient, coordinated access to healthcare while providing meaningful service to our community.
Join us and you will:
Develop professionally and achieve your career goals
Enrich your life with a focus on wellness
Enjoy a compassionate, caring culture with outreach to our local communities
Support the well-being of you and your family with a diverse portfolio of benefits
Welcome to HonorHealth.
We are a non-profit, local healthcare organization known for community service and outstanding medical quality. Our organization encompasses five acute care hospitals with approximately 10,500 employees and 3,100 volunteers, urgent care centers, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.