This position is responsible for providing Perioperative decision support for operations as it relates to the perioperative EMR by developing, maintaining, and interpreting statistical data for key business and performance metrics to perioperative business owners in an accurate and timely manner for use in planning, controlling, improving operations, and making strategic decisions. The Perioperative Informatics Business Coordinator analyzes data generated within the informatics systems to inform clinical practice and to encourage the use of information technology in the direct provision of care. This position is responsible for working with internal and external customers to provide on-site business operational support through the use of the Cerner Surgical Management Systems for perioperative services and the coordination and facilitation of design, build, implementation, maintenance, and operational end user support of information systems for a specific facility/facilities or function.
Provides coordination and facilitation of overall enterprise clinical and operational decisions related to the perioperative electronic record. Participates in the planning, development, implementation, maintenance, and evaluation of the informatics systems. These activities may include database building, data collection and cataloguing of gathered information, and documentation of the process. Maintains an up to date understanding of the process involved in these activities.
Coordination and facilitation of all project tasks related to the implementation and upkeep of the perioperative electronic record. Participates in revising and implementing changes in components of the informatics systems. Responds appropriately to requests and concerns from users or others affected by the systems. Responsible for troubleshooting and resolving issues related to the operating system.
Leads key business processes within perioperative services in collaboration with perioperative leadership by coordinating resources, communication, and leading process teams. Participates and assists with the identification and implementation of operating room improvements as related to the EMR.
Provides proactive user support of the informatics systems including but not limited to training and education. Assists in evaluation and development of training and in-service programs.
Maintains membership on, or consultation to, appropriate committees, work groups, or task forces as needed to facilitate the on-going perioperative business processes of the design, implementation, and revision of automated and manual components of the informatics systems. Maintains up-to-date knowledge of clinical practices, JCAHO standards, and the legal implications of the informatics systems.
Gathers data from various sources to document, trend and analyze data necessary to complete projects in assigned area. Generates various monthly, weekly, daily or ad hoc reports that enable perioperative leadership to control and analyze operations. Works with management and staff of various departments to assist with data gathering and/or interpretation. Ensures accuracy of information systems and maintenance of reporting. Ensures the integrity of statistical files and databases used for fiscal and other business reporting purposes.
Acts as a consultant and liaison to perioperative management, administrators, department heads, IT, and co-workers on key business processes as relate to the EMR. Maintains on-going user communication and support to assure user competency and obtain information on usage of the system and workflow concerns through established, regularly scheduled rounds in the facility. Collaborates with end-users, account managers, physicians and clinicians to help define health care information issues and enhancement opportunities and to identify methodologies for implementing, utilizing and modifying informatics solutions and data structures that support health care access, delivery, and evaluation. Provides consultation and project support in conjunction with project leadership for the deployment of new Perioperative and other related IT clinical applications.
Collaborates with users, leadership, and IT department to resolve conflicts between workflow and the information systems. Supports staff in the use of existing technology in a manner which promotes maintenance of patient safety and confidentiality and supports facility-specific and system-wide processes and principles. Performs Research functions. Maintains up-to-date knowledge of trends and advances in the field of Healthcare Informatics, as well as new developments in computer hardware and software technology.
Must possess strong knowledge as normally obtained through 3 to 5 years of experience working within a fast paced acute health care setting and or through the completion of a bachelor's degree in related business discipline to area assigned or computer science.
A level of experience as would typically be obtained in 3 to 5 years working with systems, working as a functional \"super-user\" of an application in a similar department environment, or providing consultative input for application usage or design is required.
Excellent working knowledge of typical word processing, spreadsheet and/or database applications is required. Good organizational, critical thinking, problem solving, communication and human relation skills are required.
2+ years of experience performing financial, analytical, and/or statistical work, preferably in a healthcare setting in addition to experience in working with Microsoft Excel, Visio, and PowerPoint preferred.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.