The IM Business Partner III has the responsibility of serving as an interface between assigned business units or functional areas for the purpose of business relationship management. The primary duties for the role involve identifying and documenting functional requirements and identifying gaps in technical business requirements and acting on those requirements. Options for resolution typically would be: Application Rationalization; recommendations for PI opportunities; advise and coordinate on unresolved non-transactional, cross team incidents; or create & submit high level business plans (feasibility studies) through the Business Technology Vetting process. The IMBP serves as a business relationship link between business units and at the leadership level, with a focus on enhancing the customer facing relationship between IM and the business units. The IMBP provides highly valued guidance through system solutions & business plans. They communicate relevant information to appropriate levels of staff regarding business unit requests, projects, and initiatives. They partner with business leadership and other key stakeholders, including IM and HI, to define opportunities and prioritize projects based on predefined criteria (e.g., return on investment, productivity, compliance, system standards, Business Technology Investment vetting, etc.)
The IMBP operates as a business contact representing IM in promoting IM services and capabilities. The IMBP focuses on Strategic initiatives and planning activities for their business area. They strive to understand market challenges, including customer priorities and issues related to the competition. IMBPs are proactive and anticipatory in their thinking. They are, by nature, driven and provide significant value to business units. IMBPs facilitate the project intake process and the high-level planning and execution of business initiatives through the use of technology. They serve a key role in enabling the business to achieve its objectives through the effective use of technology.
CHRISTUS COMPETENCIES FOR ASSOCIATES
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Customer focus- Building strong customer relationships and delivering customer-centric solutions.
Communicates effectively- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Decision quality- Making good and timely decisions that keep the organization moving forward. Collaborates- Building partnerships and working collaboratively with others to meet shared objectives.
Nimble learning- Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Demonstrates self-awareness- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Participate in and implement solution roadmaps to ensure successful introductions across the organization and with customers
Collaborate with management to develop annual budgets for respective business areas
Collaborate with appropriate stakeholders in developing solution concepts and Business Cases for new investments
Perform business analysis and prepare recommendations and business plans as needed
Create and analyze relevant information and develop recommendations for presenting to senior management
Act as the key liaison across functional areas, including business units and the information management and health informatics departments
Actively anticipate gaps and overlaps within the systems portfolio
Participate with IM, HI & Business stakeholders as to the timing of solutions introductions and withdrawals
Review and advise on the launch of solutions to maximize the positive impact on the organization
Identify, screen, and evaluate opportunities to address unmet internal and customer needs
Partner with key staff members to create strategic business plans
Possess strong analytical skills
Utilize the appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the manner best suited to their requirements
Participate with architecture and operations teams to ensure solution compatibility with both company standards and business needs.
Actively lead in Field Research -- perform Field Research and uncover & prioritize opportunities for Field Research Teams.
Previous management experience preferred
POSITION SPECIFIC COMPETENCIES
Self-Development -- Actively seeking new ways to grow and be challenged using both formal and informal development channels
Resourcefulness -- Securing and deploying resources effectively and efficiently
Situational Adaptability -- Adapting approach and demeanor in real time to match the shifting demands of different situations.
Collaborates -- Building partnerships and working collaboratively with others to meet shared objectives
Thorough understanding of Healthcare Operations
Thorough understand of Information Management Operations, IT Consulting preferred
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.