Senior Leader responsible for coaching, guiding, leading, and mentoring Ministry Directors and Managers of Pharmacy to optimize patient care delivery, pharmacy, and pharmacy practice throughout CHRISTUS Health. Focused on Medication Safety programs and Regulatory Compliance enterprise-wide. In alignment with system and regional leadership, supports development of vision and direction for quality evidence-based patient-centered care. Fosters a decentralized participative management style for pharmacy based on a shared governance approach. Encourages innovative leadership at the department level. Recommends or establishes interdisciplinary teams supporting pharmaceutical care and patient care services. Nurtures collaborative pharmacist-physician relationships to provide safe, effective, and efficient patient care while ensuring pharmacists feel empowered to serve as patient representatives/advocates. Recommends changes in resource-allocation, policy, facilities, equipment, and programs in order to achieve the ministry's objectives.
Proficient in living the Mission and Core Values and coach/mentor Ministry pharmacy leaders to optimize performance of pharmacy in each ministry.
Ensures pharmacists, technicians, residents receive ongoing training, competency assessment and performance improvement activities to improve patient outcomes.
Develop educational programs to improve patient and medication safety and regulatory compliance.
Develop and monitor medication safety metrics and develop strategies based on internal and external sources (ISMP/FDA) to enhance the safety of medication use within the health-system based on identified issues or trends in data. Regularly report out medication safety events to various committees including, but not limited to: pharmacy and therapeutics committee(s), ministry and health-system senior leadership committees.
Collaborates with Clinical Directors on system strategies to manage industry drug shortages, including development of system policies, guidance documents, and tools. Assist with research and coordination of supply chain alternatives (such as development of therapeutic interchanges, conservation strategies, and supply source or contracting alternatives). Consult and collaborate with stakeholders such as system pharmacists, physicians, nursing, clinical educators, legal counsel and ethics leaders, as appropriate.
Coordinate assistance for any corporate system or process with a component that requires drug therapy expertise. (e.g. EHR builds/alert management, clinical management of the prescription drug benefit for employees, development of polices, documents, tools, or education.)
Establish and preside over a council and/or ad hoc committee(s) of CHRISTUS Health Pharmacy Clinical Managers, or equivalent, to develop, implement, and assess best practices for clinical pharmacy services including coordination of medication collaboratives.
Provides appropriate drug information services, in-service education, communication, etc. to keep pharmacy, physician and nursing staff aware of important changes in pharmacy policy, procedure or Formulary status. Assist with pharmacy education intiatives and development and/or improvement of the pharmacy service/model.
Participates in committee meetings(s) as determined by System Pharmacy Leadership to support organizational initiatives.
Serves as a preceptor for pharmacy students/residents from local colleges of Pharmacy, pharmacy residents (if applicable), and/or other healthcare professionals in training.
Collaborates with the other System Pharmacy Directors to review and maintain department policies and procedures for pharmacy services; Assists in development and implementation of accrediting agency medication management standards. Facilitate and provide leadership in the maintenance and development of clinical pharmacy initiatives, policies, and protocols.
Collaborates with other System Pharmacy Directors to coordinate ongoing Performance Improvement/medication safety initiatives (including Medication Use Evaluation (MUE); medication incident reports, and adverse drug reactions (ADRs) for reporting to appropriate committees. Participates in departmental and interdisciplinary committees to support the organization's efforts for performance improvement in the areas of patient safety, therapeutic outcomes, and cost savings.
Enhances personal professional growth and development by accessing educational programs, job related literature, in-service meetings, and workshops/seminars.
Responsible for remaining up-to-date on all Federal, State and local laws, accreditation standards or regulatory agency requirements, which apply to the assigned area of responsibility and ensures compliance with all such laws and regulations.
Will comply with all aspects of the CHRISTUS HealthCorporate Compliance Plan to include the immediate reporting of any known or suspected illegal or unethical behaviors, criminal conduct or patient/employee safety violations or issues.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.